Barnes & Noble states that the nook has a one-year limited warranty that allows for replacement if your nook has any defects in materials and workmanship during normal usage. When you buy your nook, Barnes & Noble offers the Barnes & Noble Protection Plan, which provides two years of accidental damage and rapid replacement warranty coverage.

Warranty information is available http://www.bn.com/nook/protectionplan. You can return nook within 14 days of receipt. Either call 1-800-THE-BOOK (843-2665) for a return authorization or return it to any Barnes & Noble store. A 10% restocking fee will be charged to customers returning a non-defective device that has had its shrink wrap removed and/or seal broken.

If your lose your nook or someone steals it, go to your B&N.com account and de-register your nook or call Customer Service toll-free at 1-800-THE-BOOK (843-2665) to de-register the device from your account.

This entry was posted on Wednesday, December 23rd, 2009 at 11:00 am and is filed under eBook Readers. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.