Free Gift Certificates for Delayed Nook Buyers
Barnes and Noble will pay for missing Christmas this year.
For each Nook e-book reader not received by Christmas, Barnes and Noble will hand out a $100 gift certificate to the store, which is more than a third of the $259 cost of the device. Those that are set to arrive after Christmas will already contain a gift certificate so there is no rebate system, which would only cause further frustration. Barnes and Noble says that most Nooks will arrive on or before December 24th, but some will not and those that do not make it will contain the gift certificate.
When Was the Nook Released?
The Nook was revealed in October 2009 and originally was to go on sale at the end of November, but was pushed back to the beginning of December. Since then orders have been slow to be fulfilled and the software has been slow at times. The Nook is getting mixed reviews and is running primarily head to head with Amazon’s Kindle e-book reader, which is not having shipping delays. Barnes and Nobles blames higher than expected demand for the device, which caused fulfillment problems.
The software on the Nook is currently running slow and a fix was expected to be released in January, but may be released the last week of December. Software updates are handled wirelessly over the Internet using either the Nook’s Wi-Fi or 3G connections.
Barnes and Noble is not the only company to have manufacturing and delivery issues. Amazon had the same problem with the Kindle in 2007, but this year Amazon is boasting record sales for the month of December. And If you order a Kindle by Dec. 22, you get free two-day shipping, with a guaranteed arrival by Christmas Eve, 2010.
2 Trackbacks/Pingbacks
Leave a comment